Frequently
Asked
Questions

Frequently Asked Questions (FAQ)

You can visit the Amazon at any time of the year. There is a dry season from December to February, this is a time when we don’t have much Rain, and because of this, the Cuyabeno River (Our main River for navigation) decreases from around 5 meters deep to 1 meter deep. During the dry and rainy season there are many animals to see! Ask our experts about the best time to visit for your interests, preferred activities and the types of animals you would most like to spot! For avid birdwatchers, make sure to ask about our bird-watching tours, designed for the best chance to see as many species as possible!
The food at our lodge is excellent. We provide nutritious meals (gourmet menus) daily during the trip and catering for vegetarians and other dietary needs if required. Our chefs fuse local and international gastronomy, to provide delicious, locally sourced meals, which are sure to please! Purified drinking water is always on hand. Soft drinks such as coffee, hot chocolate or tea are available all day. During the activities, snacks are provided too. Fresh juices from tropical fruits and local ingredients are served with most meals. Along with the great food and drinks on offer, the main open-air dining area is gorgeous. Enjoy your meals and refreshing drinks or alcoholic beverages while relaxing in the hammocks surrounded by the sounds and beauty of the Amazon!
There is no restriction for the age, but we recommend that all children be 4 years old and up. For the expeditions with children, we suggest private tours because it will be more comfortable and enjoyable to go at your own pace. An experience with us will be great for your family because our guides are responsible, proud locals of the region and they are ready to answer any questions that come up during the activities. Don’t forget that the jungle trails can be strenuous at times. The difficultly level of each excursion depends on terrain and weather conditions and the fitness of the group. Children under 12 must be accompanied by their parents or an adult.
People travelling alone can easily join on of our groups and stay in shared accommodation, (a great chance to meet others) but if you want a single accommodation you will need to pay an extra 75%. Don’t hesitate to ask us about different accommodation arrangements.
ORIGINAL PASSPORT
Cotton clothing and dry fast materials are best
Long-sleeved shirt or blouse and long pants for the hikes into the rainforest
T-shirts &shorts
2 pairs of socks
Rain poncho
Sandals or sneakers
Light wind-breaker and sweater or fleece  (for the early morning and night activities)
Bathing suit and personal towel for swimming
Sun cap or hat
Sunglasses with a strap
One small daypack (waterproof)
Insect repellent
Sunblock
Headlamp or flashlight (with spare or re-chargeable batteries)
Personal  water bottle or canteen
Toilet kit ( biodegradable soap & shampoo preferred)
Personal first aid kit (this includes your personal travel medicines)
Camera  ( bring your own charger and adapter)
Binoculars ( 10×42 are suggested)
Notebook
Plastic bags (zip lock bags are the best for your items especially cameras, phones, binoculars, medicines and documents to keep them dry)
Wetwipes
Books to read
¨Roundtrip transport to Lago Agrio (by car & motor canoe)
¨ Ministry of Tourism Licensed bilingual naturalist guides trained in biology and Eco-Tourism
¨ Comfortable accommodation at  Lodge, double, triple, quadruple & family rooms with private bathroom
¨ Single accommodation is provided with a charge of 75% extra
¨ High quality camping equipment, tents & bedding for long excursions
¨ Personal equipment: rubber boots and lifejackets
¨ Three daily nutritious meals, including purified bottled water, soft drinks such us tea, coffee & hot chocolate available all day, snacks are available before all activities.
¨ Catering for vegetarians and passengers with dietary restrictions
¨ Don’t forget to bring your personal rain poncho!
¨ Round-trip transportation between Quito and Lago Agrio
¨ Additional beverages
¨ Extra meals in Lago Agrio before and after trip
¨ US $ 5  Dollars to be paid to the siona family visited.
¨ We recommend you to bring change, because all your extra fees will be paid directly after the visit.
¨ Tips.
– Early activities starting at 06h30a.m & Bird watching to observe many species of birds.
– Observe the Amazon’s Pink and grey dolphins (Inia Geoffrensis & Sotalia Fluviatilis).
– Hike into the rainforest and learn about the medicinal and practical uses of the plants.
– Botany observation finding different eco-systems in the rainforest.
– Night walks to observe insects, spiders, snakes, amphibians and to listen to nocturnal animals.
– Navigation in search of Caiman (Alligators).
– Paddling by dugout canoe to enjoy the beauty of the river.
– Visiting a Siona family and learning about their culture.
– Time to relax and enjoy the natural surroundings.
– Captivating lectures given by our Naturalist Bilingual Guides.
– An Amazing experience deep in the Amazon rainforest.
We have electricity provided by solar panels and by a generator which is on from 18h00p.m to 22h00p.m.
Normally breakfast is between 08:00 and 08h30a.m, it all depends on the activities. After breakfast you will have free time until 10h00a.m before your first activity, you will be back at the lodge for lunch at 13h30p.m and you will have time to rest until 16h30p.m. to start with your afternoon activities and then you will come back to the lodge at 18h00p.m.  You will have free time until 19h00 when you will be taken for a night walk from 19h00 until 20h00 after that you’ll have dinner and your guide will give you a lecture about the tropical rainforest and then the plan for the next day. All of the activities and excursions will be accompanied by your guide.
This is a personal matter. However, if you are satisfied with our services at the end of your tour, we suggest a personal tip $10/ day per person to the guide and a group tip for the crew, you can leave them in the tips box, (this will be shared equally among the staff members of the lodge). We believe that it is a nice gesture for a job well done.
During high season ( June-July-August-September) we recommend booking in advance, for the rest of the year you can book any time within 1 week before but it depends on the season. Also, we recommend that you book in advance if you want to design a personalised trip so that we can prepare everything you need.
If you decide to go for 4 days or 5 days, there is no problem you can tell your guide that you want to stay an extra day or even more days, you can easily pay $70 for the extra day but only if there is space available. Also, if there are any problems before your trip, let us know and we will change the date of the trip. We will not refund any money, but we can change the start date.
We recommend bringing repellents high in DEET for the night and day walks, at the laguna grande in the afternoon, but when you are on the bus/pick up, canoe, and lodge products containing DEET are not necessary. However, if you have strong reactions to bites, we recommend that you wear repellent, especially for little ones
Precaution against yellow fever is recommended especially for the adventures and long tours. Before departure, visit your doctor to get the most up to date health information. Don’t sleep with the mosquito net open or in an accommodation that allows mosquitoes to get in, close your mosquito nets. If you wear glasses or contacts, bring an extra pair. If you have significant allergies or chronic medical problems, wear a medical alert bracelet and bring your own medicines.
Yes. If you need to make an important call, you can ask the administrator.
Before coming to Ecuador, please get travel insurance.
If you want you can bring only a color copy of your passport and a color copy of your stamp from when you arrived in Ecuador, that’s what they will want to see at the checkpoints found in some places in Ecuador. When travelling around Ecuador, please take your original passport.

OUR TOURS

Cuyabeno Jungle Trip

5 days / 4 nights

Cuyabeno Jungle Tour

4 days / 3 nights

Zancudococha Tour

6 days / 5 nights

Cuyabeno Canoe Tour

5 days / 4 nights

Cuyabeno Canoe Tour

4 days/3 nights

Largatococha Tour

7 days / 6 nights

Cuyabeno Birding Tour

5 days / 4 nights

Cuyabeno Birding Tour

4 days/3 nights

Special Interest Tours

photography, cultural, academic, etc.